Add Internet Details

This screen is used to setup each product for sale via iCom (hostconnect and webConnect). For a product to be available in webConnect, it must be Internet enabled.

NOTE: The Internet tab will display for all Tourplan NX editions. Tourplan user companies can offer agents an internet connection allowing them to log on to the Tourplan system and make their own bookings. The Internet tab screen enables this particular product to be viewed and booked by agents online.

webConnect is an additional component of the Tourplan NX system and training on its use is given when it is installed.

Configure Internet Details

NOTE: It's not possible to show all the different variations that might be added to a product. The following steps use examples that describe common options for setting up product information.

  1. Make sure the product has already been created (see Insert an Accommodation Product).
  2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
  3. Identify the tab containing the fields you need to modify for the product. For this example, click Product Details > Policies the Internet tab (if not already shown).
  4. Add details to the .

  5. To keep the changes, click .

  6. Click to discard all changes.

About the Internet Tab Fields

Agent Internet Access

Check this box to enable the product to be available for sale on webConnect and viewed/booked via the internet by agents.

Send Supplier Message

By default this setting is checked. De-selecting the checkbox will prevent messages from being sent to the supplier for this product.

More Info URL

A URL pointing to additional service information can be entered in this field.

The URL of an external web page with additional information about this Product can be entered here. (webConnect will provide a more information link if the More Info URL is present).

Sales From/Sales To

A selectable date range for internet sales to start and finish. (Only enable these if there is a specific sales period for this product to be sold online)

Default Availability

An overall default availability setting is attached to the "Service Button" (e.g. Accommodation) that displays when the agent makes a booking. These checkboxes allow that default setting to be overridden for this particular product only if the product is not available from inventory/allocation.

Settings are:

  • Not Defined: A default service button setting will be used.
  • RQ: Product will be put on request if no inventory/allocation is available. The Tourplan consultant will need to check availability and advise the agent.
  • FS: Product is freesold and no inventory/allocation check is made.
  • None: Product cannot be booked if there is no inventory/allocation.

Hide Extras

If the product extra(s) are not to display or be booked via the Internet, check the appropriate box(es) to hide them.

Supplier Internet Access

Check this box if this product is able to be accessed by the product supplier (via the supplier extranet supplierConnect) to modify rates and inventory.

Product will be available for viewing online once the cache has re-reshed. This is set to re-fresh on the hour every hour.