When this scenario arises, the original configuration(s) can be changed to accommodate the new passengers.

Add new pax to a completed booking

The following steps need to be taken:

1. Retrieve an Existing Booking.
2. From the FITs menu (with the booking open), select FITs > Booking Details > Pax Travelling.

   1. Click the FITs hamburger menu to open it:

      

   2. Click the Booking Details menu option to expand it:

      

   3. Click Pax Travelling to open the booking, ready for editing:

      

3. On the Pax tab, click the Insert button and add the new names.

   

   NOTE: An insert and save is required for each name being added.

4. When all additional pax have been added, click the Room Configuration tab.

   

5. Two room configurations show – one with three adults (a non-accommodation transfer) and the other for two doubles for all other services. Click anywhere in the area of the configurations (individually) and the configuration will open, allowing the additional names to be assigned to the Pax or Rooms.

   

   Example 1: Assign additional pax to the Pax Group

   

   Example 2: Assign additional pax to a Room Type

   

   Example 3: 5 pax are assigned to the arrival Shuttle Transfer and all pax are now assigned to the remaining services.

   

6. If the additional pax are not to be added to all services, then once the names have been added under the Pax Tab, from the FITs menu (with the Booking loaded), select Itinerary and click on the service(s) that the additional pax are to be added to. When the Service Details screen opens, click the Pax tab and move the Pax to the Pax Group or Room as required.

7. Click Save to keep the changes.

   

8. Click Exit to discard any changes.

   

Select the required room type(s) by using the + button.

NOTE:  

• The room type ‘Other’ must be used for any room type other than Single, Twin, Double, Triple or Quad. This includes Apartments, Dormitories etc.
• If the Product Database has had Room Occupancy Policies completed, then the number of adults, children and infants entered into this screen is what the system uses to validate the policies. If the pax configuration in this screen does not meet the policy criteria from the Product Database, then the room type can not be used.
• Costings for children can be different depending on the number of Adults and Children in the room and what the room type is. FITs will automatically determine the cost depending on this configuration. There are two types of child cost:
  • Child. This where the child is free (or a nominal charge) if sharing the room with adults (and generally using existing bedding). Any charge for a child will have been entered in the Product Database as a ‘Child Supplement’. 2 Adults and 1 Child in a Twin room would trigger this type of charge (hotel policy permitting).
  • Child Share. This is where the child is technically occupying an adult space in the room, and the room cost is shared between the adult and the child. 1 Adult and 1 Child in a Twin room is an example of a Child Share.