Markup / Commission - Group Bookings

This is the fifth of eight tasks described in this user manual for changing Booking details.

NOTE: The numbering is simply for reference - there is no particular order in which tasks need to be completed and, depending on the Booking, they might not all be needed.

The full list is:

  1. General Setup - Group Bookings
  2. Pax Configurations - Group Bookings
  3. Pax Totals Group Bookings
  4. Rooming List - Group Bookings
  5. Markup / Commission - Group Bookings (this task)
  6. Booking Notes
  7. Agent Notes
  8. Recalculate Booking

Markup/Commission can be used to change the selling price of a Booking (by adjusting the markup or commission), or to round the prices in a Booking.

The selling price (Retail), Agent Commission (Comm) and Agent Price (Agent) can be set on a service-by-service basis or for the whole Booking.

NOTE:  

  • Any adjustment made here is known as a 'Booking Markup' because it affects the Booking in total. This is treated differently than the 'Product Markup' (applied via price codes or matrix settings) which are at service level. Any adjustment made here will not be visible at service level. It is included in the Service Details Pax Totals screen.

  • Booking Markup is in addition to any Price Code, Matrix or Header markup(s).

  • Changing Markup/Commission TOTALS will only affect services which have a status that is to be 'included' in the Total. Services that are not included in the total can be modified individually.

  • The calculation is always Cost plus Markup equals Retail less Commission equals Agent price.

    If there is no commission in a Booking and the Agent price is adjusted (making it higher than the Retail), then that markup will display as a negative commission.

Adjust markup and/or commission

  1. If you haven't already done so, search for and retrieve a Booking to work with (see Retrieve an Existing Group Booking).
  2. The default view for a Booking is the .

    To examine and change markup/commission information, from the Groups menu, select .
    1. Click the Groups hamburger menu to open it:

    2. Click the Booking Details menu option to expand it:

    3. Click Markup/Commission to open the booking, ready for editing:

  3. Examine the on this screen and change any as required by clicking a line to open the Markup/Commission screen.

  4. Identify the service line to have markup/commission applied and click it. In the screenshot above, the service line chosen is (seventh line up from the bottom).

  5. Apply the markup and/or commission required, either as values or percentages. In other words, you can enter both a markup and a commission on this screen, but enter each as either a dollar value or a percentage.
  6. Click to keep the changes.

  7. Click to discard any changes.

  8. Once you have finished (and after clicking Save), click to close the Markup/Commission screen.

    This example shows totals for itinerary Main Tour (Twin rooms) after markup and commission has been applied:

About the Markup/Commission Fields

The markups and/or commissions already applied to the Booking from any source are shown; be they applied from the Product Database, the Markup/Commission matrix or the Markup/Commission screen.

Clicking on any line (including the total) allows editing of the Markup, Markup%, Retail, Commission and Commission% values.

NOTE: If there are multiple itineraries in the booking, each itinerary needs to be selected and marked-up independently.

All changes made to markups/commissions will be lost when pax configuration changes happen or a recalculation is done.

Room types (Single / Twin / Double / Non Accom)

Markups and Commissions must be applied to each room type in the booking. The Non Accommodation services in a group booking are the same price for all pax, regardless of room type. The prices of Non Accommodation services must be marked up separately and it is generally easier if the Non Accomm services/totals are adjusted before the Rooms.

Costs Per

These radio buttons allow switching between Room Costs or Per Person Costs. The default is Room Costs.

Markup Columns

The values in the M/up $, M/up % and Retail columns can be adjusted service by service if required.

Commission Columns

The values in the Comm $, Comm % and Agent columns can be adjusted service by service if required.

Totals row

The Room Totals (M/up $, M/up %, Retail, Comm $, Comm %, Agent) can be adjusted and the adjustment amount will be pro-rated across all services.

Rounding

Use the button to round markup and commission values.

Service Line Retail Rounding

These radio buttons can be used to control rounding of the Retail values - the M/up $ (and M/up %) columns. Rounding can be None, or to the nearest .10, .50, 1.00, 5.00 or 10.00. The default is None.

Service Line Agent Rounding

These radio buttons can be used to control rounding of the Agent values - the Comm $ (and Comm %) columns. Rounding can be None, or to the nearest .10, .50, 1.00, 5.00 or 10.00. The default is None.

Column headings and descriptions

Number Explanation
Cost
The sum of the 'Cost' values for each of the services in the Booking from the product database.
Markup
The amount of any Booking Markup (markup applied in the Markups/Commissions Screen).
Markup %
An on-screen percentage calculation (i.e. not stored in the system) of the difference between Cost and Retail.
Retail
The sum of the cost price plus all types of markup (database markup and Booking markup).
Comm
The value of any agent commission (commission being paid to the debtor/agent attached to the Booking), which is deducted from the retail price.
Comm %
An on-screen calculation (i.e. not stored in the system) of the Commission value expressed as a percentage of the Retail total.
Agent
The sum of Retail less Commission = the price the agent/debtor will pay.

Refer to Appendix 1 - Scroll Column Headings for more information on the list columns.