This tab relates to FOCs provided by the supplier for this service, which may or may not be passed onto an agent. If no FOCs are provided, then this tab can be ignored.

NOTE: The FOC entries in this screen are used in Quoting (PCM) and Group bookings. They are not used in the FITs application.

Configure FOC Details for a Product

1. Make sure the product has already been created (see Insert an Accommodation Product).
2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
3. Identify the tab containing the fields you need to modify for the product. For this example, click Product Details > General the FOC Details Tab.
4. Add details to the FOC Details Tab fields.

   

5. To keep the changes, click Save.

   

6. Click Discard to discard all changes.

   

Supplier FOCs - Quoting and Supplier FOCs - Booking

This is the FOC policy given by the supplier. Suppliers will traditionally give FOCs on the basis of Paid Persons or Paid Rooms. Tourplan can automatically calculate FOCs on Paid Persons or Paid Rooms, but not a combination of Paid Persons and Paid Rooms.

The row headed ‘Give one FOC Person After’ is for Paid Person- based FOCs. This will always be used in Quoting (PCMs) since room types and quantities are not used in that application – all quote costs are generated on a ‘Half Twin’ plus ‘Single Supp’ basis.

NOTE: In PCMs, the costs are displayed on both Per Person and Per Room basis and can be output by Person or Room on documentation.

The row headed ‘Give one FOC Room After’ is for Paid Room-based FOCs.

If there are no values in the ‘Booking’ (Room-Based) FOC line, then the system will calculate Bookings FOCs based on the Person Based (Quoting) FOC values.

Up to 5 FOC person break points can be entered - e.g. 15 in the first field, 30 in the second field, 45 in the third field, 60 in the fourth field and 75 in the fifth field. This would equate to – 1 FOC person after 15 paying Pax, 2 FOC persons after 30 paying Pax etc. If the supplier gives only one FOC after (e.g.) 15 paying pax and no more, then only the first field is filled in and the others are left at 0.

Up to 5 FOC Room break points can be entered, on the same basis as for FOC persons – e.g., 10, 20, 30 would mean 1 FOC Room after 10 paid rooms, 2 FOC Rooms after 20 paid rooms etc.

Supplier FOCs - Free of Charge Given For

The FOCs can be made applicable to just the main product (the Half Twin in the case of an accommodation service) or also include a single supplement and any of the extras. For Accommodation, it is unusual for the extras to be given FOC by the supplier. It is however common to check the Main Product and Single Supplement boxes to indicate that the FOC is for a whole room and not just a half twin share, although that feature can be used if required.

Agent FOCs - Quoting and Agent FOCs - Booking

The values entered against Supplier FOC's default to Agent FOC's section. This is the FOC policy that is passed on to agents. The agent FOC policy can be different to the supplier’s FOC policy. For example, it could be changed to 1 FOC room after 4 paid rooms/8 paid persons.

Agent FOCs - Free of Charge Given For

The above FOCs can be made applicable to just the main product (the Half Twin in the case of an accommodation service) or also include a single supplement and up to 5 extras. For Accommodation it is unusual for the extras to be given FOC by the supplier. For accommodation It is however common to check the Main Product and Single Supplement boxes to indicate that the FOC is for a whole room and not just a half twin share.

Give FOCs To

Click the drop down buttons to indicate who can receive the supplier FOCs and in which order. The default recipients in order are Escort, Driver, Guide & Pax. In this example, if there are no escorts, guides or drivers costed into a quotation or booking, any FOCs available will be allocated to the Pax.