Seat in coach services will require one product per service, i.e. one product for a return service and another product for a one way service. Speak with your trainer or local Tourplan Support office to understand the options available to you when inserting your SIC services.

Product Definition: Seat in coach transfers, or point to point transfers which offer a per person price per trip, way, or transfer.

	Transport – Seat in Coach (SIC)
Product Setup > Product Details > General > Product Tab
Service Category	Non Accommodation
Product Setup > Product Details > General > Price Rules Tab
Costs Charged Per	Per 'Person' Per 'Trip' or Per 'Person' Per 'Tsfr'
Maximum Persons Per FCU	1
How many 24 Periods in a SCU	0
Product Setup > Product Details > General > FOC Details Tab
FOC Quantities	May apply to Escort and/or Guide
Product Setup > Product Details > General > Pax Breaks Tab	N/A
Include Children/Infants	Should be checked to include in seat count
Product Setup > Product Details > General > Voucher Tab
Print Voucher	As required
Voucher Creation	One voucher (or PP if required)
Product Setup > Product Details > Pickup Points
Product Pick Up Points	Insert pick up drop off localities if required
Product Setup > Policies > Policies Tab	N/A
Product Setup > Rates > Rates Tab
Rates	Applicable Per Person pricing
Product Setup > Rates > Other Tab
Service Voucher Text 1 - 10	As required
Product Setup > Content
Amenities	As required
Product Notes	As required
Itinerary/Descriptive Text	As required
Product Setup > Operation
Message Defaults/Details Tab	Select appropriate message code if service default is not used

The procedures below are tailored to inserting Seat in Coach transportation services.

The first step to inserting product is to create the shell of the product into the database. The procedures which follow on from this procedure allow further details to be inserted for this product.

Insert a Transfer (SIC) Product

1. Select menu Home > Products > Product Setup.

   1. Click the Home Menu to expand it:

      

   2. Click the Products menu option to expand it:

      

   3. Click Product Setup to go to the Product Setup menu:

      

2. Click Create New Product.

   

3. On the Insert Product screen, enter data into fields (the top three are drop-down selection fields - entries must already exist before you can select them). Refer to Seat in Coach for more information on the data you can enter.

   

4. Check the completed screen.

   

5. Click Save to keep the changes.

   

6. Click Exit to discard any changes.

   

Location

Select a location code from the drop-down list, or type the location code. Location codes must already be setup in the Code Setup application, Create a Product Location.

Service Type

Select a service code from the drop-down list or type the Service Code. Service codes must already have been setup in the Code Setup application, Create a Product Service Type.

Supplier

Select a supplier from the drop-down list, or type the Supplier Code. Suppliers must already be setup in the Creditors application, Create a Supplier.

Code (Autocaps)

Enter a Product Code. Examples of commonly used codes are:

• Non-Accommodation
  • Codes for transfers should try to convey what the transfer is - INTCYH = International Aiport - City Hotel etc. One way Transfers; APTHTL, HTLAPT, or if there are Zone Transfers ZONE1, or Zoned Return Transfers Z1RTN.

Service Category

The product must have one of these radio buttons checked. The service category determines what data pre-populates some of the setup fields and enables the system to use logic specific to the category to correctly generate pricing.

Radio Button	Definition
Non-Accommodation	Meals, Transfers, Sightseeing, Coach Transport, Rental Cars etc.

Price Rules settings identify how the service is to be sold, for example per 'person' per 'transfer', per 'person' per 'way'. Additional settings can be defined such as if the Tax is inclusive or exclusive when sold.

Insert Price Rules

1. Make sure the product has already been created (see Insert an Accommodation Product).
2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
3. Identify the tab containing the fields you need to modify for the product. For this example, click the Price Rules tab.
4. Add details to the Price Rules Tab fields.

   

   Feel free to add your own price rule configurations.

5. To keep the changes, click Save.

   

6. Click Discard to discard all changes.

   

NOTE: A same day transfer would have the number of hours in a 24 hour period left set at 0.

Consideration for supplier transportation policies is provided within the Pax Break Tab. The main purpose for (SIC) transfer services is to understand if children or infants require a seat when purchasing this service. If they do require a seat and need to be included in the total booking count, the check box to 'Include Children (and/or Infants) in Pax Breaks' will need to be selected.

Insert Pax Breaks

1. Make sure the product has already been created (see Insert an Accommodation Product).
2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
3. Identify the tab containing the fields you need to modify for the product. For this example, click the Pax Breaks Tab.
4. Add details to the Pax Breaks fields.

   

5. To keep the changes, click Save.

   

6. Click Discard to discard all changes.

   

The Product Pick up Points menu allows alternative locations and addresses to be stored against products that have multiple pick-up and drop-off locations eg: Tour pick up locations.

Creating Pick Up and Drop Off Points

1. If the supplier to which replicated locations are to be added does not exist, create the supplier first (see Create a Supplier).
2. If the supplier does exist, search for the supplier from Product Setup, select menu Product Details > Pickup Points.
3. Click Insert to add a new entry.

   

4. Enter the Locality information and use the check boxes to assign if the locality can be used as a pick-up point and/or drop-off point and click OK to keep changes.

   

5. Click Save to keep the changes.

   

6. Click Exit to discard any changes.

   

A full list of Localities will display for this product and you can review/amend the details by double clicking on the locality.

If age policies for children and infants were the same for every service offered by the supplier, we would recommend defining age policies at a supplier level. However, if the supplier offers distinct age differences for individual services then it would be preferable to set the age policies at a product level.

Insert Product Policies (or View Supplier Policies)

1. Make sure the product has already been created (see Insert an Accommodation Product).
2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
3. Identify the tab containing the fields you need to modify for the product. For this example, click the Policies Tab.
4. Add details to the Policies Tab fields.

   

5. To keep the changes, click Save.

   

6. Click Discard to discard all changes.

   

Cancellation rules can be inserted at the product level (offering differing cancellation rules per service) or at the supplier level (for all services linked to the supplier).

Define Cancellation Rules

1. Make sure the product has already been created (see Insert an Accommodation Product).
2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
3. Identify the tab containing the fields you need to modify for the product. For this example, click the Cancel Rules Tab.
4. Click Insert to add a new entry.

   

5. On the Cancellation Rules screen, enter Valid From/To dates, select if the type of date in the rule is Relative or Fixed and the type of bookings the policy is for.

   

6. The Service Tab will be open on screen, enter the Cancellation Fee Service Details fields.

   

7. Click the Fees Tab and enter the Cancel Rule information.

   

8. Click Insert Rule to save the rule, and insert a new rule.

   

9. Click OK to keep the changes and save or update the entry.

   

10. Click Delete to remove the entry and/or discard any changes.

    

11. Click Exit to discard any changes.

    

There are 4 Tabs which allow specific rate information to be stored per date range.

• Date Range - How is the rate is sold? Are there specific sales periods? Will the rate be a gross rate or a nett rate? Are there any taxes which need to be defined against the rate?
• Rate Set - Are there any stay length (minimum/maximum stay) requirements? Does the rate apply for specific days? Is the rate a confirmed rate?
• Rates - The rates tab is where the rates are defined.
• Other - Allows accommodation services to include specific stay pay rules.

Per person prices are inserted into the rates screen. If there are child and infant prices they can also be inserted here for automated pricing when the service is selected in a booking.

NOTE: Child and infant ages will need to be defined in the supplier or product policies screen and the children's ages will need to be defined in the booking header for correct pricing.

For non accommodation products, the first row will always display 'Main Option'.

Extras

For both Accommodation and Non Accommodation products, any Extras that have been defined in the Product tab (see Add Product Detail) will display, with separate rows that allow for (AD)ult, (CH)ild and (IN)fant costs to be entered against them.

NOTE:  

• In the example being created, the 'Net Rates' price code will have no markup attached at this level; i.e. the cost and sell rates for both Group and FIT rates will be the same. Markups will be applied when a different Price Code is added to the Date Range, or the Discount Commission Matrix will be used to apply the required mark-up.
• Remember when entering the rates, if tax is involved, then the values entered into these Rate fields must reflect the Tax Inclusive/Exclusive setting from the Tax Setting section. Taxes in general are discussed in more detail under (Set Date Range Information).